All merchandise sales are final.
No cash refunds will be issued.
If you receive an item that you are not satisfied with you may return the item and immediately select an alternate item as a replacement. If you receive an item that is the wrong size or has a manufacturer’s defect you may return the item for an exchange of the same item.
- No Returns on Books, DVD’s or Music CD’s.
- Defective items can only be replaced by the same item.
- Apparel may be exchanged only if they are in new condition (UNWASHED AND UNWORN).
- Shipping and Handling fees can not be refunded unless we made an error.
- Any other issues, including lost orders, must be reported within 30 days.
- We are NOT responsible for lost orders that are not reported within the 30 day time period.
Exchange Fees: (Exchange fees cover the cost of shipping product back to you)
- 13oz or less $6
- 14oz. thru 2lbs. $10
- 2.1lbs thru 3lbs. $15
You will be notified if your exchange exceeds 4 lbs.
Exchanges that require International Shipping will be charged the actual First Class International Mail Rates.